If your order hasn’t arrived by the expected shipping date, please share the following here in chat so we can investigate:
Order number
Order date (MM/DD/YYYY)
FedEx tracking number (if you have one)
Important notes:
Out-of-stock samples ship directly from the brand and may take 1–5+ business days.
Materials with a ✅ inside a circle ship FedEx Overnight.
Materials without this symbol are out of stock and show Delivery Within 1–5+ Days From Brand.
If you’re waiting on out-of-stock samples, provide your order number, and I’ll request tracking information from the brand for you.