Material Bank ships all orders to you for free, using either FedEx priority overnight or ground service, depending on your timing needs.
FedEx PRIORITY OVERNIGHT shipping schedule:
Orders placed Monday through Friday by midnight (ET) - deliver the next business day by 10:30 AM.
Orders placed Saturday before 8 PM (ET) - deliver Monday by 10:30 AM.
Orders placed Saturday after 8 PM (ET) through Sunday - process Monday and deliver Tuesday by 10:30 AM.
FedEx GROUND shipping schedule:
All orders placed - deliver within 1-5 business days.
Please note that FedEx Priority Overnight and FedEx Ground shipping do not include weekend deliveries.
If you did not receive your order by the expected shipping date, please email the following information to support@materialbank.com so that we may investigate the situation further.
Order number
Order date (MM/DD/YYYY)
FedEx tracking number (if received)
Please note that out-of-stock samples will ship directly from the brand within 1-5+ business days. When browsing our site, you'll notice many materials marked with a circle and checkmark, indicating "FedEx delivery overnight." Materials without this symbol are out of stock and will be indicated as "Delivery Within 1-5+ Days From Brand."
If you'd like to track your out-of-stock samples, please email us at support@materialbank.com with your order number. We would be happy to request tracking information from the brand on your behalf.