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My order is missing a sample

Updated over a month ago

If your order is missing a sample, please provide the following information and we will coordinate with our logistics team to get the proper samples sent out to you.

  • Order number

  • Missing sample(s)

Please note that out-of-stock samples will ship directly from the brand within 1-5+ business days. When browsing our site, you'll notice many materials marked with a circle and checkmark, indicating "FedEx delivery overnight." Materials without this symbol are out of stock and will be indicated as "Delivery Within 1-5+ Days From Brand."

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