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Can I remove an item from my order after it has been placed?

Updated over 10 months ago

If you have placed your order within the last 15 minutes, you can cancel your original order and place your order again after removing the unwanted item.

  • Go to the Orders page in your profile

  • Click “Cancel” next to your order

  • Once cancelled, click “Reorder”

  • Click “Select All" and then remove the unwanted samples

  • Click “Add to Cart”

  • Review and click “Place Your Order”

As we process orders quickly to support overnight shipping, if your order was placed more than 15 minutes ago, unfortunately we are unable to remove any samples. Please feel free to return any unwanted samples.

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