Retiring SKUs may become necessary when SKUs are no longer active. The following outlines the steps to follow to have SKUs returned or recycled.
Please go to catalog.materialbank.com and follow the steps below.
1. Change your view to MB - Required Attributes
2. Find the SKU (or SKUs) you wish to retire through search or filter
3. Find the attribute Retired SKU and switch the value under Retired to Yes
4. Click on Switch to MB Publish in the upper right
5. Select the products you've marked as retired and then select Publish
6. Once your SKU(s) are deactivated, an Inventory Coordinator will reach out via email to confirm your request has been received.
7. For Small Parcel shipments, we will also request your FedEx account information or we can ship using our account and the charges will be added to your upcoming invoice. Please note that we will provide the cost prior to shipping.
8. For Pallet shipments, we will provide you with dimensions, weight and pallet count so you can schedule a pick-up. We will also request a bill of lading.