Your returns process will vary depending on your location. Please follow the steps for your region.
United States
After logging into your account, head to the returns page. After submitting a request through this page, you will receive an email from Material Bank with your free return label. Please print this label and affix it to your package. If you are unable to print the return label, you may also bring the included QR code to a FedEx or Walgreens store. There, they can scan your QR code, print the label, and accept your returns package.
Canada
Our team will assist you in creating your free Canada Post return shipping label. Please email the shipping address you would like listed on the label to our team at support@materialbank.com and we will be in touch shortly.