You can reuse your original packaging or use your own box when returning samples.
Packaging your return
Reuse original packaging when possible
You can also use your own box
Combine items from multiple orders into one shipment when possible
Pack items securely to prevent damage
Before shipping
Remove or cover any old labels or barcodes
Make sure your return label is clearly visible
Only return samples originally ordered from Material Bank
Important notes
Returns are appreciated but not required
Return labels are single-use and cannot be reused for multiple packages
Shipping your return
Once your package is ready, drop it off at:
FedEx (U.S.)
Canada Post (Canada)
Need help?
If you have questions about your return or need assistance, we can help guide you through it.