Update your profile
From your account settings, you can update:
Name
Company information
Contact details
Keeping your profile up to date helps ensure accurate ordering and access.
Reset your password
If you’ve forgotten your password:
Go to the login page
Click Forgot Password
Follow the instructions sent to your email
Update your email address
Email updates are handled based on your situation (for example, changing companies or updating credentials).
Start a chat and we’ll guide you through the process and collect the necessary details.
Delete your account
If you’d like to delete your account, our Support Team will be able to assist directly.
Having trouble accessing your account?
If you’re unable to log in or access certain features:
Try resetting your password
Check that your email address is entered correctly
Make sure emails from @materialbank.com are not being blocked
If you’re still having trouble, we're here to help troubleshoot.