Update your profile
You can update certain profile details directly from your account settings, including:
Contact preferences
Cell phone number
Office phone number
Company size
Primary and secondary area of specification
Job type
Job title
Profile address
Keeping your profile up to date helps ensure accurate ordering, communication, and access to the right Material Bank features.
Some account details can only be updated by our Support Team, including:
Name
Company information
Other account-level contact details
Reset your password
If you’ve forgotten your password:
Go to the login page
Click Forgot Password
Follow the instructions sent to your email
Update your email address
Email address updates are handled by our Support Team based on your situation, such as changing companies or updating login credentials.
Delete your account
If you’d like to delete your account, our Support Team can assist directly.
Having trouble accessing your account?
If you’re unable to log in or access certain features:
Try resetting your password
Check that your email address is entered correctly
Make sure emails from @materialbank.com are not being blocked
If you’re still having trouble, start a chat and we’ll help troubleshoot.