Access Inbox
You can find your Inbox in your account navigation.
From there, you can view ongoing conversations and keep track of brand responses in one place.
Contact a brand
You can message a brand directly from:
A product page
A brand page
Your Inbox, if you already have an active conversation
What Inbox can be used for
Inbox is useful for questions related to:
Product details
Availability
Recommendations
Brand-specific follow-up
What to expect
Brand representatives may respond with more information about their materials, guidance on product selection, or next steps based on your request.
Response timing may vary by brand.
Tips
Be as specific as possible when asking about a product
Include product names or SKUs when available
Keep related questions in the same conversation for easier follow-up