Start a return
Log in to your account
Go to Sample Returns
Submit your return request
Once submitted, you’ll receive a return label by email.
Return label options
Print your return label and attach it to your package
Or use a QR code (if available) to print your label at a drop-off location
Canada returns
Return steps may vary slightly depending on your shipment.
If needed, we’ll guide you through the appropriate return process.
Need help?
If you’re having trouble starting a return, share your order details and we’ll help you get it set up.