We understand how exciting it is to receive a Starbucks gift card, and we want to ensure you get to enjoy it without any delays. If you think you might be missing your Starbucks gift card, here are a few steps to follow to help you locate it.
This guide applies not just to Starbucks gift cards but to other promotional gift cards such as Rareform or other branded cards that you might be expecting to receive.
Be sure to check both your email inbox and any spam or junk folders for emails from noreply@tangocard.com. Sometimes these emails might be filtered incorrectly, especially for first-time recipients.
1. Check If the Gift Card Was Added to Your Order
First, please verify that you added the Starbucks gift card to your order. Sometimes, it’s easy to miss this step, so double-checking can help clear up any confusion. If it wasn’t added during the order placement, you may need to go back to the order process and include it.
Additionally, ensure that the email address associated with your Material Bank account is correct, as this will be the address where the gift card is sent.
2. Look Out for an Email From noreply@tangocard.com
Once you’ve added the gift card to your order, it will be emailed to you directly from noreply@tangocard.com within 1-7 business days. During this period, be sure to check both your inbox and your junk/spam folder, as email filters may sometimes redirect these messages. Make sure to mark this sender as "safe" to avoid missing future emails.
If you still cannot locate your gift card email after following the steps above, additional troubleshooting may be necessary. Look out for any indications of the card being marked as "pending" or verify that it was applied correctly during order placement. For further assistance, contact Material Bank with relevant details such as your order information.
Thank you for your patience, and enjoy your Starbucks treat soon! If you still experience issues or have questions, don’t hesitate to reach out for further assistance. When reaching out, ensure you provide your account email and order details to help expedite the resolution process.
Specific Examples for Promotions
Material Bank often offers promotional campaigns that include branded gift cards, such as Starbucks or Rareform. Here are additional details:
Starbucks Gift Cards: Allow 7-10 business days and check spam/junk folders. Mark noreply@tangocard.com as an approved sender.
Rareform Gift Cards: Typically delivered within 1-7 business days. Verify these emails in all folders including spam.