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Troubleshooting Website or Cart Loading Issues

Updated over 9 months ago

If you are experiencing difficulties with the website or cart loading, please follow these troubleshooting steps to resolve the issue:

  1. Clear Cookies and Cache: Your browser's cookies and cached data may cause loading or formatting issues. Clearing this data can often resolve these problems. For instructions on how to clear your browser’s cookies and cache, click here.

  2. Use a Private or Incognito Window: Navigating our website using a private or incognito page can help prevent interference from stored browsing data, providing a smoother experience.

  3. Update Your Browser: Ensure that your preferred browser is up to date. Using the latest version of your browser improves compatibility and performance on our site.

If you are still experiencing issues after following these steps, please contact us at support@materialbank.com for further assistance.

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