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How do I contact a Brand Rep?

Updated over 4 months ago

Representatives from our Brand Partners are available to answer your questions at any point during your specification process. There are multiple ways to get in contact directly through Material Bank.

Inbox

  1. Log in to your Material Bank account.

  2. Click "Inbox" next to the ✉️ envelope icon in the left-hand menu.

  3. Click "Rep Directory."

  4. Use the search bar or filters to find the Brand Rep.

  5. Click "Contact Rep" next to the correct representative’s name.

  6. Type your message.

  7. Click "Send."

Product Page

  1. Log in to your account.

  2. Select a product you’re interested in.

  3. Click "Learn More."

  4. If a Brand Rep is not automatically assigned, use the "Assigned Rep" dropdown to select one.

  5. Choose a Brand Rep to assign them to your inquiry.

  6. Select your project and type your message.

  7. Click "Send Message."

Watch this video tutorial to learn how to contact Brand Reps with just one click and enhance your specifications by collaborating with your local Brand Reps!

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